Job Description
Customer Service Representative - Narooma n
Are you ready to start a rewarding career in banking? As a
Customer Service Representative,
you will join our teamin providing outstanding service and support to IMB Customers in relation to their financial needs. Due to internal promotions, we are now hiring a part- time team member, working Wednesdays, Thursdays and Fridays 8.45am-5.15pm. There is also a casual position are available, based at Narooma and covering Moruya/Batemans Bay.
About the role n
n
Having conversations and interactions with customers via all channels, including face to face, phone and onlineand helping them with their banking and insurance needs and enquiries
n
Exploring new opportunities to find the right financial solutions that may improve their position
n
Using various technologies, systems and digital platforms
n
Cash handling, balancing and administrative duties
n
Working with your Branch Manager and team to collectively achieve the goals and objectives
n
Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures.
n
About you n
n
Experience in customerservice, in any industry
n
Flexible availability from Monday to Friday (casual) or Wednesday, Thursday, Friday (part-time)
n
Cash handling experience and an accurate eye for detail
n




A learning mindset and ambition to build a career in the banking industry
n
An aptitude for technology and proficient in MS Office programs/apps
n
Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment
n
A flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirements
n
A genuine desire to help people, work directly with customers as well as work with and support a team
n
The willingness to travel within the region as required for training or staff relief.
n
About IMB n
We are proud of our 145-year history helping members achieve their financial goals. As a member-owned bank, we're focused on delivering great experiences, trusted service, and innovative solutions that make banking easier. An award winning and growing organisation, we've donated more than $13 million through our Community Foundation to over **** projects in the communities in which we live.
IMB Benefits include: n
n
A supportive culture that actively promotes inclusion and the wellbeing of our employees
n
Competitive remuneration
n
Product concessions
n
Paid parental leave
n
Purchased leave options
n
Study assistance
n
Genuine investment in your learning and professional growth.
n
n
#J-*****-Ljbffr

📌 Customer Service Representative - Narooma (New South Wales)
🏢 Imb Bank
📍 New South Wales