Global Cx Case Manager: End-To-End Customer Escalations (New South Wales)

Global Cx Case Manager: End-To-End Customer Escalations (New South Wales)

25 Sep
|
Frog Recruitment
|
New South Wales

25 Sep

Frog Recruitment

New South Wales

Job Description
Samsung in Australia is seeking a highly organized, customer-focused Customer Experience Case Manager to handle escalations, complaints, warranty claims, and resolutions. You will work across Customer Service, Logistics, Repair, and internal teams to resolve issues promptly and deliver exceptional outcomes.
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The role requires strong communication, attention to detail, and the ability to manage multiple priorities in a fast-paced setting.

📌 Global Cx Case Manager: End-To-End Customer Escalations (New South Wales)
🏢 Frog Recruitment
📍 New South Wales

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