Located in the $600m Southpoint precinct, Emporium Hotel South Bank features 143 luxuriously appointed suites with all the comforts you could ask for. On level 21 you will find a spectacular 23m infinity edge pool and bar with magnificent views over South Bank Parklands, the Brisbane River, city and beyond.
Featuring six Food & Beverage outlets, each distinct in its offering, Emporium Hotel South Bank offers locals, guests and residents a choice of unique experiences. Options including the Terrace Rooftop Dining and Bar, Belle Epoque Patisserie, Reserve Wine Bar, Conference & Event facilities, In-Suite Dining and FIRMA Restaurant.
The Role
As a Food and Beverage Attendant, you are responsible for the efficient and effortless operation of the Conference & Events and/or In Suite Dining Department (s). By embodying our core value, The Guest is Everything, your focus is on delivering 'total customer satisfaction' through seamless food and beverage service.
Key Responsibilities
Provide the highest level of service in all guest interactions, in line with Emporium's Service Promises
Enter orders accurately into the Point of Sale (POS) system
Deliver meals promptly to guests and ensuring orders are correct when collected from the kitchen
Maintain clean and tidy tables, service areas, and floors in accordance with procedures
Prepare and mix a variety of alcoholic and non-alcoholic beverages to a high standard




Take guest orders while maximising sales opportunities through strong product knowledge
Ensure hygienic food and beverage service practices are followed at all times
Embody an ownership mindset by taking responsibility of your assigned section or station during service
Maintain current RSA certification and adhering to responsible service principles
Perform opening and closing duties, as required
Create enriching experiences for our guests by ensuring they are welcomed and served in a friendly, professional, and effective manner
About you
Organised and proactive, with a focus on adding value to the team.
You consistently take Pride in detail
Strong communication skills and proven ability to maintain Grace under pressure
A solution focused approach to problem solving
Outstanding personal presentation
A passion for food and beverage, with a desire to work in a five-star hotel environment
The ability to work a rotating roster over 7-days including nights
A current RSA and eligibility to work in Australia.
A willingness to go above and beyond to deliver Exquisite Experiences for our guests, every time, every shift!
Why Join us?
Work with a passionate and energetic team
Access industry perks and employee discounts on accommodation, coffee, and food
Dry-cleaning of work attire
Warm and supportive culture
Monthly wellbeing programs; and
Employee recognition.
We look forward to receiving your application!
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📌 Food & Beverage Attendants (Queensland)
🏢 Emporium Hotel
📍 Queensland