25 Sep
|
State Street
|
Victoria
25 Sep
State Street
Victoria
Job Description
State Street is seeking an experienced Level 3 Product Technical Support Incident Manager to own end-to-end major incident lifecycles across the SaaS APAC estate, driving speed, structure and transparent communication from detection to resolution and RCA.
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The role coordinates Support, L3/ASE, SaaS Ops, DevOps and Infra to a single resolution path, protecting client experience with disciplined updates to executives and clients.
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📌 Senior Major Incident Manager -- Itil & Service Reliability (Victoria)
🏢 State Street
📍 Victoria