Job Description
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Laing O'Rourke is a $6 billion global engineering and manufacturing-led construction leader, delivering state-of-the-art infrastructure and buildings projects. In Australia, we've proudly operated under the Laing O'Rourke banner for over 20 years, building on more than 70 years of local expertise.
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Driven by our purpose - pushing the boundaries of what's possible, in service of humanity - we create safer hospitals, cleaner water, secure defence facilities, and better-connected cities. We also build meaningful careers and inclusive workplaces where people thrive. Backed by global strength and deep local roots, our unique operating model combines cutting-edge technology with modern methods of construction to deliver certainty for clients and transform how infrastructure is engineered and built.
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We also own two vertically integrated businesses: Select Plant Australia, the nation's fourth-largest plant hire company, and Laing O'Rourke Rail Operations, supporting major projects and nationwide rail maintenance.
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That's the Power of Experience.
About the Role n
We are seeking a professional, highly organised and proactive
Front Office
Coordinator/Receptionist
to join our Corporate Head Office in North Sydney.
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This is a key front-of-house role and an key part of creating a professional, welcoming and well-organised workplace. As the first point of contact for visitors, clients and employees you will play an important role in representing the business and ensuring the smooth day-to-day operation of the office.
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The role will suit someone who takes pride in their work, enjoys being part of a professional team and is comfortable taking ownership of a broad range of responsibilities. You will have the opportunity to work closely with people across the business, develop your understanding of how a corporate organisation operates and progressively broaden your skills and experience.
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We are looking for someone who brings a positive and practical approach to their work, communicates confidently and professionally, and is naturally inclined to look for ways to assist and improve the workplace around them.
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This is a role where
reliability, initiative, sound judgement and a willingness to learn
are highly valued. For the right person, the position can provide a strong platform for continued professional development and, over time, the opportunity to take on broader responsibilities within the business.
Key Responsibilities Reception & Front Office Management n
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Greet and welcome clients, visitors and contractors,



ensuring all visitors are appropriately registered through the visitor management system and relevant employees are notified of their arrival.
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Manage incoming telephone enquiries and direct calls appropriately, including providing overflow support to other office locations as required.
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Maintain a professional, organised and welcoming reception environment.
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Coordinate incoming and outgoing mail, couriers, deliveries and catering requests.
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Represent the business professionally in all interactions with clients, visitors, suppliers and employees.
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Office Coordination n
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Ensure staff kitchens, coffee machines, meeting rooms and common areas are maintained to a high standard, fully stocked and professionally presented.
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Monitor stock levels for kitchen supplies, stationery and mailroom consumables and coordinate replenishment as required.
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Submit and coordinate tenant service requests with building management.
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Assist with office space planning, seating allocations and workplace coordination for project and business teams.
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Support office security processes, including administration of access cards, visitor passes and security registers.
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Coordinate seating arrangements and access requirements for employees, contractors, consultants, visitors and project teams.
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Provide relief support for Facilities Officer responsibilities as required, including access card administration, locker allocations, office security, building maintenance coordination and other facilities-related activities.
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Administration & Operational Support n
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Process purchase orders and invoices through the internal system.
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Assist with video conferencing and meeting room technology, escalating technical issues to IT where required.
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Provide general administrative and operational support across the office.
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Assist with ad hoc projects and initiatives as required.
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Identify opportunities to improve office processes, presentation and day-to-day operations.
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Undertake additional responsibilities as required to support the broader needs of the business.
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About You n
You will be someone who enjoys working with people and takes pride in being the person others can rely on to get things done.
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You will ideally bring




3–5 years' experience in office administration, front office, reception, customer service or a similar environment
, together with a genuine interest in developing your career further.
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We are particularly interested in people who demonstrate:
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A professional, warm and confident manner, with strong face-to-face and telephone communication skills.
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A genuine commitment to providing a high standard of service to clients, visitors and colleagues.
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A practical, positive and solutions-focused approach to day-to-day challenges.
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The initiative to recognise what needs to be done and take action without always needing to be asked.
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Strong organisational and time management skills, with excellent attention to detail.
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The ability to manage competing priorities while maintaining a calm and professional approach.
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Sound judgement, discretion and an understanding of the importance of confidentiality and trust.
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The ability to work independently while also being a collaborative and supportive team member.
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A natural willingness to learn, take on new responsibilities and develop a broader understanding of the business.
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Experience supporting office operations, facilities management and administrative functions.
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Strong written and verbal communication skills.
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Proficiency in Microsoft Office and administrative systems.
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We work hard to create an environment that brings out the best in our people. We believe in building careers through providing a safe, connected and innovative culture that supports ongoing growth and development. We offer industry-leading benefits such as specialised learning and development programs, a mental health and wellbeing program, industry leading paid parental leave policy, an additional purchased leave option and coaching programs for staff on parental leave.
Diversity & Inclusion n
We are committed to building a workforce that reflects the diverse society in which we live and work. Laing O'Rourke is recognised as a WGEA Employer of Choice for Gender Equality in ****, ****, **** and ****. We know that the right culture and purposeful innovation are key to delivering impact.
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Laing O'Rourke actively supports a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds. Download our Stretch Reconciliation Action Plan at company/diversity-and-inclusion
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Applications from recruitment agencies will not be considered.
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#J-*****-Ljbffr

📌 Front Office Coordinator/ Receptionist (Sydney)
🏢 Laing O'Rourke
📍 Sydney