Job Description

Medical Receptionist - Friendly GP Practice /n

As the first point of contact for our patients, you will play an important role in creating a positive and welcoming experience.

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Key responsibilities

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Welcoming patients and providing friendly, professional customer service

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Answering and managing telephone enquiries

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Booking and managing patient appointments

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Processing payments and Medicare billing

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Managing patient records and maintaining accurate information

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Liaising with doctors, nurses and other members of the clinical team

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Responding to patient enquiries in person, by phone and electronically

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Maintaining a clean, organised and professional reception area

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General administrative and reception duties

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About you

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Friendly, professional and approachable

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Confident communicating with patients and healthcare specialists

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Highly organised with excellent attention to detail

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Able to remain calm and professional in a busy setting

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Reliable, punctual and a strong team player

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Comfortable using computers and learning medical practice software

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A friendly and supportive working environment

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A qualified and welcoming medical practice

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The opportunity to work alongside an experienced healthcare team

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Training and support

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Variety in your day-to-day responsibilities

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Opportunity for ongoing employment for the right person

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About us

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Our Cassia Medical Centre is a friendly and welcoming medical practice located in Varsity Lakes on the Gold Coast. We are committed to providing high-quality, patient-centred healthcare in a professional, friendly and supportive environment.

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J-18808-Ljbffr

📌 Medical Receptionist Friendly Gp Practice Gold Coast
🏢 Kiro Marc Medical
📍 Gold Coast