Job Description
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Location:
Either: Sydney East, Central Coast, NSW or Sunshine Coast, QLD
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Home Care Assistance is seeking a motivated individual to support the delivery of high quality, client focused, home based aged care services, while promoting positive and inspirational engagement with our staff. The successful candidate will become a member of our Senior Management Team and will be expected to work across Sydney East, Central Coast NSW, and Sunshine Coast QLD, with occasional travel required between these regions.
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About the Role:
The Clinical, Quality & Compliance Manager, will provide:
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Leadership
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Provide leadership and guidance on clinical governance, quality, compliance and risk management across the organisation.
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Foster a culture of continuous improvement, accountability and consumer-centred care.
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Lead Clinical Governance Meetings and support governance committees, reference groups and advisory bodies.
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Prepare reports and recommendations for the Executive Team, Board and governance committees.
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Ensure Quality and Compliance Advisory Bodies operate in accordance with their Terms of Reference.
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Promote compliance with organisational values, policies, procedures and Work Health and Safety requirements.
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Develop and deliver clinical and compliance training programs.
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Clinical Management
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Lead the organisation's clinical governance framework and maintain oversight of clinical quality and safety systems.
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Provide expert advice and support on clinical issues, care delivery standards and regulatory requirements.
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Monitor clinical performance indicators and identify trends, risks and improvement opportunities.
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Act as a clinical quality resource for managers and staff.
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Maintain oversight of infection prevention and control programs, policies and practices.
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Lead outbreak preparedness and response planning activities.
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Ensure clinical policies and procedures remain current and aligned with legislative and best practice requirements.
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Build and maintain effective relationships with external clinical providers and brokerage partners, ensuring contractual and regulatory compliance.
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Oversee Regulatory Management and Continuous Improvement
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Monitor Complaints, Incidents & Risk Management
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Oversee Policy & Systems Management
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Quality Management
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Provide data and information for reporting purposes.
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Provide education and training for employees in compliance, quality & risk systems and processes.
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Audits are completed and contribute to the continuous improvement of the organisation's project management capability
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Project reports clearly identify issues, objectives and suggestions for improvements
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Essential Qualifications:
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Current AHPRA registration as a Registered Nurse
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Qualification in Quality, Clinical Governance, Healthcare Management or related field.
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Minimum 3 years' experience in a quality, compliance, clinical governance or accreditation functions training coordination, or service improvement role, ideally within aged care or healthcare.
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Experience managing incidents, complaints and risk management.
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Why Join Us?
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Supportive workplace and a positive, inclusive team culture.
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Rewarding career opportunities with ongoing training and career development.
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📌 Clinical, Quality & Compliance Manager (Caloundra)
🏢 Home Care Assistance
📍 Caloundra