Job Description

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At Soaring Health, we believe that every person deserves the chance to live a full, healthy and independent life. With six state-of-the-art Allied Health clinics across Melbourne, our team delivers services in Occupational Therapy, Speech Pathology, Psychology, Physiotherapy, Dietetics, and more.

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We are more than a workplace - we are a community of professionals dedicated to enriching lives, supporting families, and making a lasting impact.

THE PROSPECT /n

We are seeking highly organised and experienced receptionists in our Craigieburn location. As the first point of contact for our clients, you will play a vital role in creating a welcoming, supportive, and professional environment. If you're a people-focused individual who enjoys contributing to a client-centred team, can manage competing priorities, and adapt to varying workloads, we want to hear from you.

RESPONSIBILITIES /n

Provide a warm and skilled welcome to every client, in person and over the phone

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Coordinate bookings, cancellations and reschedules with sensitivity to client needs

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Maintain document control and ensure ongoing compliance

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Handle confidential information with care and integrity

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Support the clinic team by ensuring smooth operations and a comfortable workplace

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General clinic housekeeping duties (stock replenishment, general cleaning)

WHAT YOU'LL BRING /n

A reliable and positive attitude, with the ability to engage clients effectively

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A minimum of two years experience working in a fast-paced health reception role

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Professional experience in the Disability/NDIS sector is highly desirable

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Excellent written and verbal communication skills

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Proficiency in Microsoft 365 (Word, Excel, Outlook) and Splose or similar CRM

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Flexibility to provide leave cover at other clinic locations

WHY JOIN US? /n

A supportive team that values collaboration, care and growth

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You will receive dedicated support and structured training to ensure you feel confident and capable from day one.

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Employee Assistance Program (EAP) for confidential support and counselling

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Be part of a team where your support helps improve people's lives every day

READY TO HAVE INFLUENCE? /n

Immediate start available we are actively reviewing applications and will contact short-listed applicants on a rolling basis.

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📌 Senior Reception Administrators Ballarat
🏢 Soaring Health
📍 Ballarat