Job Description
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Opportunity to elevate your career with an industry leading, award winning business offering purpose driven work, meaningful organisational values, an inclusive culture & curiosity for new ideas, innovation & growth.
So many reasons to CHUse CHU! n
We're Australia's first and leading Strata Underwriting agency, with a commitment to leading the way in our industry, through focusing on Artificial Intelligence & Technology, Diversity & Inclusion and Environmental Sustainability.
All about CHU n
CHU is part of the Steadfast Group; a top 200 ASX-listed company with $9.8 billion in total billings. As the market leader we protect over 100,000 residential strata properties across Australia, with almost half a trillion value insured. We are multi-award winners: back-to-back winners of the Underwriting Agency of the Year Award & Claims Team of the Year ****, plus Excellent in Environment, Social and Governance Change winners for ****.We are proud to be an award-winning underwriting agency and our goal is to continue to put people, planet, partnership and prosperity at the heart of what we do.
Working with CHU n
When you join CHU, you will join a friendly and supportive team who are committed to your wellbeing and engagement. We want you to enjoy your work each day and derive satisfaction from being part of a collaborative organisation and culture. To support and reward you, we offer:
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Work where suits you best
- we are proud of our leading, inclusive and flexible hybrid work model
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Real connection and interaction
- we offer regular Company wide team & ConnecCHUn Days
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Hard work deserves recognition
- competitive salary packaging and annual bonus scheme
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Grow your future savings
- employer matched superannuation contributions
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Take the stress out of the unexpected




- access up to 4 extra flexible paidleave days for life's ups and downs
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Celebrate the joy of parenthood
- 18 weeks paid parental leave
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We support your charitable work
- access to a paid volunteer day each year
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Cut your monthly costs
- paid SCI, Life Insurance and Travel Insurance
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Grow with us
- professional development and study assistance and study leave
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Support when you need it most
- extensive health and wellbeing initiatives
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Diversify your experience
- Work and Travel Adventure Program, Career Breaks
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Family first
- CHU are accredited as aFamily Inclusive Workplace *******
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You can be you
- CHU are recognised as an Inclusive Employer *******by the Diversity Council Australia
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For further information, head to the
benefits
section of our careers page.
What your new job looks like n
Day to day you will be managing a portfolio of large loss work, using your technical skills and expertise to collaborate with specialists and drive a timely outcome and settlement. The Senior Loss Adjuster will also help to develop the expertise and knowledge of the broader team.
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Prior experience in handling large personal lines and commercial lines losses with exposure up to $500K
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In-depth knowledge of property and construction, conducting thorough and detailed site inspections
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Experience in scoping and estimating large loss exposures
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Ability to prepare accurate, explicit, thorough and concise reports in a timely manner to progress claim
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Ability to coordinate with lead adjusters/managers on pending claim files requiring additional investigation
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Prior experience in negotiating settlements with insured in accordance with recommended best practices guidelines and limits of authority
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Provide coaching and mentoring to develop the skill set of the broader team
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We'd love to meet you... n
Especially if you can talk to us about your:
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Relevant tertiary qualifications or equivalent knowledge
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Minimum of 5 years of property claims handling experience (including strata) / 5 years Loss Adjusting
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Experience with commercial and catastrophe claims
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Research and investigative abilities; negotiating, conflict resolution and persuasive abilities
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Superior verbal and written communication skills, including large-group presentation skills
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A full driver's licence and ability to be mobile with travel.
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AICLADiploma in Loss Adjusting or qualifications attained through ANZIIF
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Thorough knowledge of commercial and residential construction industries
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Knowledge of property claims law and jurisdictional issues
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Our commitment to you n
At the heart of CHU's company culture is recognition of the value our team members bring to the workplace through their individual backgrounds, culture, strengths, creativity, ideas,shared experiences and access to a flexible work environment.
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Every applicant is assessed on what they can contribute to CHU and how they as individuals can enrich our workplace both now and in the future.
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We are a neuro-inclusive and disability aware employer and encourage applicants to openly request any adjustments they need.
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We are committed to creating a psychologically safe recruitment experience.
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#J-*****-Ljbffr

📌 Senior Loss Adjuster - Act (Canberra)
🏢 CHU Underwriting Agencies
📍 Canberra