Job Description
Australian Financial Complaints Authority (AFCA) is leading a major Digital Experience Program to transform how Australians interact with our services. The Change Manager will drive adoption across customers, members and employees, coordinating migration, learning and readiness activities to deliver lasting benefits.
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This 12-month contract role requires robust change leadership, collaboration with Product, Technology and CX teams, and a human-centered approach to change management across hybrid
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📌 Digital Experience Change Manager - Hybrid Work (New South Wales)
🏢 Australian Financial Complaints Authority
📍 New South Wales
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