Job Description
Motorbike Mechanic – Shepparton Motorcycles n
Providing professional and courteous customer service to our motorcycle owners
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Accurately diagnosing and estimating repair costs for motorcycle servicing and maintenance
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Communicating with customers to provide regular updates on the status of their motorcycle repairs
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Efficiently processing warranty claims and liaising with manufacturers to ensure timely resolution
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Maintaining detailed records of all service and warranty work performed
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Parts interpretation
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Supporting the wider service and parts team as needed to ensure smooth operations
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Proven experience in a similar customer-facing role
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Excellent communication and interpersonal skills to effectively liaise with customers and colleagues
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Proficiency in Microsoft Office suite and experience with warranty claims management software
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A keen eye for detail and the ability to work efficiently in a fast-paced workplace
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A passion for providing exceptional customer service and a commitment to continuous improvement
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📌 Motorbike Mechanic - Shepparton Motorcycles (Victoria)
🏢 Jacob Group
📍 Victoria