Job Description
n
At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose:
creating value together
. We encourage people with diverse backgrounds to apply for this role.
Lead the team. Set the standard. Keep our customers moving. n
Right now, our Sunshine Coast branch is on the lookout for an experienced Service Supervisor who knows how to balance people leadership, operational excellence and customer focus.
n
If you're someone who leads from the front, takes safety seriously, and gets real satisfaction from a job well done, this could be your next move.
What you'll be doing n
As our Service Supervisor, you'll play a key role in keeping our service operation running smoothly, safely and efficiently. You'll:
n
n
Lead and support a team of Service Technicians, setting clear expectations and creating a positive, professional team environment.
n
Coordinate daily workflows, labour planning and job allocations to maximise utilisation and meet customer commitments.
n
Be accountable for service quality, safety performance, WIP, timesheets and job completion.
n
Work closely with customers, internal stakeholders and technical support to ensure issues are resolved quickly and professionally.
n
Monitor warranty work, field campaigns and compliance with Komatsu policies, procedures and HSE standards.
n
Coach, develop and upskill your team to close performance gaps and build capability for the future.
n
What we are looking for n
n




A self-starter with proven experience supervising or leading a service or trade-based team.
n
Trade qualification (Diesel Fitter preferred) and a current driver's licence.
n
Strong communication skills and the confidence to engage with customers at all levels.
n
A safety-first mindset and a commitment to doing things the right way.
n
Solid organisational skills, with the ability to juggle priorities in a fast-paced environment.
n
Comfortable using Microsoft Office and service management systems.
n
Why work for us! n
n
Families Policy:
16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly advantages.
n
Financial:
Income Protection Insurance provided through our company superannuation fund.
n
Career:
Recognition, awards, flexibility, further education studies and internal career development.
n
Health:
Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
n
Travel:
Discounts with Avis, Qantas, Crown, IHG and travel agents.
n
Yearly Bonus:
Potential to receive a yearly bonus.
n
Referral Program:
$**** referral payment for referring a successful new employee to Komatsu.
n
n
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.
n
#J-*****-Ljbffr

📌 Supervisor - Service (Queensland)
🏢 Komatsu
📍 Queensland