Job Description
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Department of Justice, Queensland – Brisbane QLD
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Some of your responsibilities will include:
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Lead and manage the DCIR team, and other RBDM service delivery teams as required, by coordinating human and financial resources, supervising staff, and ensuring the delivery of a high-quality service in accordance with legislative, policy and service model requirements.
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Provide leadership and performance management through supervision, mentoring and coaching of staff to support trauma-informed engagement with applicants and ensure the timely and accurate processing of donor conception records, applications for donor conception information and other RBDM applications.
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Manage complex and sensitive matters, including acting as the escalation point for staff, engaging directly with applicants where required, and exercising delegated decision‐making authority in relation to RBDM services.
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Provide high-level client and stakeholder management,
including maintaining professional relationships with assisted reproductive technology providers.
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Provide subject matter expertise for the DCIR,
including contributing to policy advice, preparing briefings and correspondence, and providing authoritative information to support organisational and ministerial reporting.
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Foster a high-performing team culture,
promoting collaboration, continuous improvement and cutting-edge approaches to service delivery while ensuring customer needs, legislative requirements and stakeholder expectations are met.
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Job Ad Reference: QLD/ /26
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Closing Date:
Thursday, 8th October ****
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#J-*****-Ljbffr

📌 Applications Coordinator Dcir (Queensland)
🏢 Department of Justice, Queensland
📍 Queensland