Job Description
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Noble Toyota is part of the 4K Automotive Group, a trusted and family-operated business delivering outstanding customer service across Canterbury-Bankstown region. We pride ourselves on delivering exceptional customer experiences and high-quality vehicles.
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We are seeking a professional and customer-focused Customer Experience Consultant to join our call-centre team. In this role, you will be responsible for handling inbound calls and making outbound calls to schedule vehicle service appointments.
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nKey Responsibilities n
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Answer incoming calls and make outbound calls to confirm or schedule service bookings
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Provide accurate information about service offerings and availability
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Maintain clear and detailed customer records in our system
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Assist with filing, scanning, and maintaining service-related documents
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Perform general administration tasks as required
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nRequirements n
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Previous experience in a call-centre environment will be highly regarded
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Strong communication and customer service skills
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Basic computer literacy and administrative experience
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Ability to multitask and work in a rapid-paced environment
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nWhy Join us? n
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4K Automotive provides opportunities for all team members to have a long and rewarding career. Benefits include:
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Reward and recognition programs - celebrating milestones, service awards, and birthdays.
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Staff referral bonuses and team perks
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Ongoing career development through internal training and manufacturer-accredited programs
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Employee Assistance Program (EAP)
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Discover more about 4K Automotive - explore our Careers Hub: careers-hub
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Only shortlisted applicants will be contacted.
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Applicants must reside in Australia and hold full working rights.
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We value diversity, equality, and inclusion, and are committed to providing a workplace where everyone feels respected, supported, and empowered to succeed.
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📌 Customer Experience Consultant (New South Wales)
🏢 Noble Automotive
📍 New South Wales