Job Description
Abel Tasman Motor Inn (Elimoc Hospitality Pty Ltd ) is an established 38-room motel located in Dubbo, NSW. The motel has operated for approximately 30 years and provides accommodation services to leisure, business and family travelers visiting Dubbo and the surrounding region.
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About the position
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We are looking for an experienced Motel Manager to take responsibility for the daily management of the motel and ensure efficient operations across reception, reservations, guest services and housekeeping.
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The position reports directly to the Managing Director and requires an organised, practical and customer-focused approach to motel management.
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Key responsibilities
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Oversee the daily operation of the motel, including reception, reservations, guest services and housekeeping.
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Supervise and coordinate reception and housekeeping employees, including rostering, work allocation and performance monitoring.
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Manage guest enquiries, requests and complaints and maintain appropriate service standards.
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Monitor room availability, occupancy, room presentation and guest satisfaction.
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Coordinate housekeeping activities, room inspections, linen requirements and room readiness.
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Arrange and follow up maintenance, repairs, security and general property requirements.
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Manage purchasing, stock levels, suppliers and operational expenditure.
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Monitor revenue, expenses, occupancy and other operating results.
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Assist with budgets, financial administration and operational reporting.
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Develop and maintain effective motel procedures and service standards.
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Ensure workplace health and safety, fire safety and other compliance requirements are maintained.
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Identify operational issues and take appropriate action to maintain the smooth running of the motel.
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Provide information and assistance to guests regarding local attractions, services and transportation.
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Skills and experience
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The successful applicant will have:
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A relevant qualification in hospitality, hotel management, business management or a related field.
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At least 3 years of relevant experience in motel, hotel or accommodation management.
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Demonstrated experience managing day-to-day motel operations.
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Experience supervising staff, preparing rosters and allocating work.
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Knowledge of reception, reservations, housekeeping and guest service operations.
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Experience with purchasing, suppliers, budgets, expenses and operational reporting.
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Strong communication, customer service and problem-solving abilities.
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Good organisational skills and the ability to manage competing operational priorities.
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Knowledge of workplace health and safety and hospitality compliance requirements.
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Ability to work a flexible management roster, including weekends and public holidays when required.
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What we offer
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Full-time, ongoing position.
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Competitive base salary plus Superannuation.
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Comfortable private in office accommodation.
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📌 Motel Manager (Dubbo)
🏢 Abel Tasman Motor Inn
📍 Dubbo