Customer Experience Lead -- Food & Beverage (Queensland)

Customer Experience Lead -- Food & Beverage (Queensland)

25 Sep
|
Australia Zoo
|
Queensland

25 Sep

Australia Zoo

Queensland

Job Description
Australia Zoo is seeking a Customer Service Manager (Food and Beverage) to lead the F&B; Customer Service team and drive exceptional guest experiences. You will monitor KPIs, oversee cleanliness, and coach staff to deliver consistent service excellence across all outlets within the park.
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The role requires solid leadership, focus on customer engagement, and collaboration with Marketing, Operations, and Sales to boost loyalty and satisfaction. Weekend and holiday availability is essential.
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📌 Customer Experience Lead -- Food & Beverage (Queensland)
🏢 Australia Zoo
📍 Queensland

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