Phone-Based Service Experience Pro - Freight Support (New South Wales)

Phone-Based Service Experience Pro - Freight Support (New South Wales)

25 Sep
|
Western Parcel Express
|
New South Wales

25 Sep

Western Parcel Express

New South Wales

Job Description
Western Parcel Express is seeking a Service Experience Consultant to handle phone-based customer service for freight bookings, tracking updates and delivery queries. You will communicate with drivers and the operations team to keep freight moving and provide transparent solutions.
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The role requires experience in a phone-based customer service or call centre, comfortable with high call volumes, and a proactive, ownership-minded attitude.
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📌 Phone-Based Service Experience Pro - Freight Support (New South Wales)
🏢 Western Parcel Express
📍 New South Wales

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