Job Description
Bilingual Front Desk/Admin Assistant (Fluent in Chinese & English) n
We are
Auliau Education Group
, a professional after-school tutoring center based in Camberwell, dedicated to helping students improve their English skills and overall academic performance. We are currently recruiting a
bilingual (Chinese & English) front desk/admin assistant
to join us in building a caring and excellent educational environment.
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Job Responsibilities
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Answer and respond to inquiries via
WeChat/phone
, patiently addressing questions from parents and students.
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Coordinate and manage class schedules
, track student attendance, and compile reports.
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Handle
external communications
and provide basic marketing support via WeChat, email, and other channels.
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Use
Outlook, Excel, Google Sheets, Google Calendar
, and other tools to manage data and assist with administrative tasks.
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Assist with
front desk reception
and provide operational support to the team.
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What We're Looking For
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Candidates with relevant work experience, especially in
customer service or sales
, are preferred.
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Language Skills
: Fluent in
both Chinese and English
(listening, speaking, reading, and writing), able to communicate effectively with parents and students.
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Communication Skills
:



Friendly, polite, a good listener, and able to handle inquiries with confidence.
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Tech-Savvy
: Proficient in using
WeChat, Outlook, Excel, Google Sheets, Google Calendar
, and other office tools.
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Organized & Detail-Oriented
: Works methodically, pays attention to detail, and excels at multitasking.
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Team Player
: Enjoys helping others and integrates well into a
diverse, supportive work environment
.
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Why Join Us?
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Career Growth
: Gain valuable experience in the
education industry
.
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Cultural Diversity
: Work with
Chinese and Australian families
, understanding diverse educational needs.
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Supportive Setting
: A
small, friendly team
with
mentors and colleagues
to help you succeed.
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Flexible Work Arrangements
: Partially remote work and
flexible scheduling
to balance personal life.
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Your application will include the following questions:
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Which of the following statements best describes your right to work in Australia?
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Do you have native or bilingual proficiency in any languages other than English?
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Researching careers? Find all the information and tips you need on career advice.
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📌 Bilingual Front Desk/Admin Assistant (Fluent In Chinese & English) (Victoria)
🏢 Auliau Education Group
📍 Victoria