Job Description
Customer Service Representatives - Spare Parts n
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JLG Industries is a leading manufacturer and supplier of elevating work platforms, telehandlers and lighting towers. A global company and part of the Oshkosh Corporation, our mission is to make a difference in people's lives.
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Our innovative and award-winning products allow people to work safely at height, returning home to their families and friends when the working day is done.
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People are important to us at JLG - it underpins our core values which relate to putting people first, persevering through challenges, working as a team and doing the right thing.
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About the role:
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Customer Service Representative role is to provide support to customers by assist them in processing orders, quoting & looking up machine parts.
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This role requires a high level of customer service and a mechanical mindset with a strong focus on customer satisfaction and complaint resolution.
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Customer Service Representative is responsible:
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Timely communication with technicians & customers on estimated delivery times.
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Supports the Sales & Business Development Managers in processing sales of parts
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Using internal systems to look up spare parts and processing the sale.
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Provide strong customer relationship support
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About You
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Previous experience in a similar role in a medium to large business.
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You will have strong communication skills, both written and verbal,
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Excellent attention to detail
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Organisational skills
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Why Join Us?
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All training provided
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Competitive salary with yearly bonus and flexibility
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A collaborative and supportive team workplace
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Opportunity to work in other JLG branch locations
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At JLG Industries, we are committed to fostering a work environment where everyone feels included, respected and treated fairly. We recognise that diversity strengthens our team and actively encourage applications from women and Indigenous candidates.
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📌 Customer Service Representatives - Spare Parts (Sydney)
🏢 JLG Industries
📍 Sydney