Job Description
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One Global Logistics - Brisbane Market QLD
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Join One Global Logistics - Australia's Premier Freight Forwarding Enterprise - Brisbane and Gold Coast
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About Us:
At One Global Logistics, we're not just another logistics company - we're pioneers in delivering innovative global forwarding & logistics solutions.
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As a proudly ISO accredited Australian-owned company, we're dedicated to excellence & industry best practice in executing innovative end-to-end global logistics services and representing some of the world's foremost independent International Forwarding Groups.
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Why One Global Logistics?
Joining our friendly & family orientated team means becoming part of a market-leading company that values innovation, integrity, and customer-centricity. An ISO accredited business with offices in Brisbane CBD, Gold Coast, Melbourne, Sydney, and Perth, we provide unparalleled opportunities for professional growth and development. At One Global Logistics, you'll work in a agile environment where your contributions are recognised and valued.
About the role n
The Client Services Coordinator is responsible for assisting with office workload coverage across all FCL/LCL/AIR general freight and warehousing related operations. This position is responsible for coordinating orders, managing customs clearance tasks, liaising with carriers and warehouse teams, and providing exceptional end-to-end client support.
Key responsibilities n
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Assist in facilitating customs clearance procedures upon cargo arrival into Australia
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Coordinate local deliveries for clients, overseeing warehouse and dispatch administrative duties
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Communicate effectively with outsourced carriers and warehouse teams to ensure efficient freight management
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Manage clients' import and export operations, including account management and customer service
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Drive the company's online client integration process, collaborating with existing and new clients on online initiatives and integration strategies
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Arrange national deliveries for FCL, LCL, and AIR cargo and coordinate availability with transport depots
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Plan and prioritise shipment deliveries in order to achieve milestone requirements and deadlines
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Efficiently manage workflow tasks, including general shipment reporting and communication with clients and key stakeholders across the supply chain
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Complete pricing requests from clients
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Comply with company HSEQ Management System Requirements and Standards
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About you n
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Previous experience in freight forwarding or logistics coordination preferred
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Familiarity with Cargowise/ICS software.
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Experience in administrative or customer service roles is advantageous
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Strong organisational skills and ability to multitask
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Proficiency in Microsoft Office applications
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Willingness to learn and adapt to new processes and technologies
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Ability to work independently and as part of a team
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Strong communication skills for effective collaboration with Customs and customers
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Attention to detail and accuracy in tasks
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Customer service orientation for client interactions
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Most importantly, be a team player, have a positive 'can do' attitude and have the ability to work in a very fast paced and dynamic global logistics environment.
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📌 Cartage / Customer Service Co-Ordinator (Victoria)
🏢 One Global Logistics
📍 Victoria