Job Description
About Us
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Bankstown Sports Club is one of Australia's leading hospitality, entertainment and gaming destinations, welcoming thousands of members and guests every week.
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With one of the largest gaming operations in South West Sydney, our Gaming team is at the heart of delivering exceptional guest experiences. This is more than just a Gaming Attendant role. We are committed to developing our people through cross-training opportunities across Host, Tray Service, Cashier, Treasury and Premium Guest Host, creating genuine pathways for career growth within our organisation.
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We're currently seeking enthusiastic, customer-focused Gaming Attendants to join our team. While these are casual positions, successful candidates can expect regular, consistent hours equivalent to part-time or full-time employment.
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About the Role
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As a Gaming Attendant, you'll play a key role in creating a welcoming, safe and enjoyable environment for our members and guests. Working within our dynamic gaming floor, you'll provide outstanding customer service while supporting the day-to-day operation of one of the region's busiest gaming venues.
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Key Responsibilities
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Deliver exceptional customer service to members and guests
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Build positive relationships and create memorable guest experiences
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Assist patrons with gaming enquiries and venue information
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Ensure gaming areas are clean, safe and well-presented at all times
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Promote responsible gambling practices and comply with all gaming regulations
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Adhere to Club RSA and RCG requirements and policies
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Respond professionally to guest feedback and resolve issues efficiently
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Support club promotions, jackpots, events and member activities
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Work collaboratively with Gaming, Treasury, Hospitality and Operations teams
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Participate in ongoing training and development opportunities across multiple departments
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About You
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You are passionate about customer service, thrive in a fast-paced environment and enjoy interacting with people from all walks of life. Whether you have previous gaming experience or are looking to start a long-term hospitality career, we want to hear from you. To Be Successful, You Will Have:
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A genuine passion for customer service
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RSA and RCG Competency Cards or willingness to obtain prior to commencement
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Availability to work a rotating roster including evenings, weekends and public holidays
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Strong communication and interpersonal skills
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Excellent personal presentation and professionalism
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The ability to work well within a team workplace
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A positive attitude and willingness to learn
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Strong attention to detail and ability to work under pressure
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A responsible approach to compliance and workplace safety
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Full working rights in Australia
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Previous gaming, hospitality, customer service or cash handling experience is highly regarded but not essential.
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Why Work With Us?
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Casual opportunities with regular hours available
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Cross-train and grow into Host, Tray Service, Cashier, Treasury and Premium Guest Host roles
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Career pathways within one of Australia's largest hospitality and entertainment precincts
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Supportive team culture focused on growth and development
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Ongoing on-the-job, online and face-to-face training opportunities
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Competitive hourly rates and penalty rates
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Free secure undercover parking
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Daily meal allowance to use across our venues
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Employee rewards and recognition programs
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Work in a vibrant, fast-paced and people-focused environment
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Ready to Join the Team?
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If you're looking for a role that offers variety, development opportunities and consistent hours within a supportive team, we'd love to hear from you.

📌 Gaming Attendant (New South Wales)
🏢 Bankstown Sports
📍 New South Wales