25 Sep
|
Unisys
|
Townsville
Unisys is seeking a Service Desk Coordinator to triage ICT incidents, coordinate with COE and Field Engineers, and ensure timely, accurate ticket information and escalation where needed. You will work within a nationally distributed team to uphold service standards and drive continuous improvement.
The role emphasizes robust communication, customer service, and adherence to ITIL/ITSM principles, with a focus on high-volume ticket handling and onsite coordination as required.
#J-*****-Ljbffr
📌 Strategic Ict Service Delivery Lead (Townsville)
🏢 Unisys
📍 Townsville