Job Description
Optus is an Australian telecommunications company delivering more than 11 million services daily across mobile, broadband and digital solutions. As a Remediation Specialist, you will identify, investigate and resolve matters where customers may have been impacted by improper sales practices, acting as a customer advocate to manage complex cases and determine fair remediation outcomes.
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Your work will influence how Optus responds to customer concerns, ensure regulatory compliance and focus on
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📌 Remediation Lead: Customer Advocate & Fair Outcomes (New South Wales)
🏢 Singapore Telecommunications
📍 New South Wales
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