Job Description
frank green is seeking Christmas Casual Customer Experience Agents to join the team in Dandenong, VIC during the peak period. You'll engage with customers across email, live chat, phone and social media to ensure a genuinely excellent experience, even when issues arise.
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Key duties include resolving delivery issues, processing refunds and replacements, and advocating for customers while collaborating with the Digital, Marketing and Operations teams.
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📌 Holiday Cx Agent -- Global Green Brand, Hybrid (Melbourne)
🏢 Frank Green
📍 Melbourne
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