Customer Journey & Service Design Lead (Sydney)

Customer Journey & Service Design Lead (Sydney)

25 Sep
|
Campbelltown City Council NSW
|
Sydney

25 Sep

Campbelltown City Council NSW

Sydney

Job Description
Campbelltown City Council NSW is seeking a Service Designer to lead service discovery, reduce customer effort and redesign end-to-end journeys across council services.
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You will translate CX strategy and insights into practical improvements, partnering with service owners and operational teams to deliver sustainable enhancements. The role focuses on driving service design from discovery through to delivery and embedding outcomes that meet customer needs and council objectives.

📌 Customer Journey & Service Design Lead (Sydney)
🏢 Campbelltown City Council NSW
📍 Sydney

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