Job Description
Hydraulic Doctors is proud to be the regions' leading hydraulic engineering specialist with a strong reputation for providing high-quality hydraulic systems, equipment and services to a diverse range of industries.
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About the Role
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This role is for you if you enjoy:
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a professional and positive work culture with great customer and supplier relationships;
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a broad hands-on position requiring strong leadership, organisation and customer service skills;
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directly supporting the owners to achieve sales and operational objectives;
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taking pride in being thelinchpinfor keeping the Company highly organised and running like clockwork.
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About You
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Hydraulic Doctors is looking for a confident and capable business minded person with a mature and professional attitude for this hands on, office-based position responsible for all aspects of the day-to-day administrative functions and assisting with business operations. You will be providing support across multiple areas including front of house, accounts, administration, sales, purchasing and logistics.
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Key Responsibilities
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Manage front of house including maintaining high standards of customer service & product presentation;
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Screening and prioritising phone calls and customer enquiries;
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Take responsibility for daily office operations and administration functions;
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Support employees to maintain high standards of service and productivity;
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Liaise with suppliers, customers and external service providers;
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Respond to emails and correspondence;
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Collaborate and assist with co-ordinating job bookings and maintenance schedules to ensure efficiency;
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Purchasing;
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Accurate entry of supplier invoices,



parts and components;
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Manage accounts receivable and payable including detailed invoicing;
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Implement, maintain and update office systems;
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Use initiative and sound judgement to take the lead in the absence of management when required, including opening and closing of premises;
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Support Director's with daily operations to maintain efficiency and achieve Company objectives.
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Skills and Experience
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Demonstrated experience running a business; or demonstrated experience in a senior office
manager/administration
role within a small-medium business enterprise;
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Strong understanding and experience with business systems and procedures
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Proficient time management and organisation skills;
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Must have excellent reception skills and be able to take clear, concise messages;
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Effective relationship building skills across all stakeholders including customer service;
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Demonstrated accounts experience with a high level of accuracy | Experience with MYOB preferable;
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Diploma in Business an advantage;
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Initiative and solutions oriented with logical and effective problem- solving skills;
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High attention to detail;
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An advanced level of Microsoft Office Suite, in particular Outlook, Word and Excel;
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Experience with inventory management highly desirable;
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Drivers licence required.
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Full-time permanent role (Mon-Fri | 8.00am to 4.06pm + ocassional overtime as required);
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Circa 75k-80k or competitive rate negotiable to match required skills and experience + allowances + super;
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Bonus opportunities;
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Qualified, collaborative, small-team office environment and genuine positive work culture;
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Free onsite parking;

📌 Office/Business Manager (Queanbeyan)
🏢 Hydraulic Doctors
📍 Queanbeyan