Job Description
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Yarra Ranges Kindergartens Inc. (YRKI) is a not-for-profit, community-run Early Years Manager providing high-quality sessional kindergarten programs across 22 services. We deliver inclusive and engaging programs for three- and four-year-old children, guided by community need, regulatory requirements, and best practice in early childhood education.
About the role n
We are seeking a warm, organised and detail-oriented Enrolments Coordinator to join our team. This is a key role responsible for supporting families throughout their enrolment journey, from the initial enquiry through to commencement and beyond.
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As the first point of contact for many families, you will play an key role in creating a welcoming and positive experience while ensuring our enrolment processes are efficient, accurate and aligned with YRK's values and requirements.
Your key responsibilities will include: n
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Respond to new family enquiries via phone and email.
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Provide prospective families with information about YRK's philosophy and facilities.
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Manage the enrolment process from initial enquiry through to commencement.
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Maintain accurate enrolment records, waitlists and family information.
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Monitor vacancies and work with the leadership team to optimise occupancy.
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Follow up prospective families and support them through the decision-making process.
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Prepare and process enrolment documentation in accordance with policies and regulatory requirements.
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Build strong and positive relationships with families, educators and the wider team.
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Support families with orientation and transition into the service.
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Maintain confidentiality and handle sensitive family information professionally.
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Contribute to a high level of customer service and a positive family experience.
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About you n
You are a confident communicator who genuinely enjoys connecting with families and helping them through the enrolment process.
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We are looking for someone who:
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Has experience in enrolments, administration, customer service and education or a similar environment.
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Is highly organised and able to manage competing priorities.
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Has excellent verbal and written communication skills.
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Is warm, approachable and professional.
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Has strong attention to detail and accuracy.
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Is confident using computers and administrative systems.
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Can work independently while contributing positively to a team.
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Understands the importance of confidentiality and privacy.
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Is committed to providing exceptional service to children and families.
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Purpose-driven work that supports better outcomes for children, families and local communities.
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A supportive and collaborative team environment.
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Opportunities for professional growth and development.
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Salary Packaging benefits.
Employment requirements n
Appointment is subject to a current Working with Children Check, a satisfactory National Police Check and a current driver's licence. YRK is committed to a child-safe, respectful and inclusive workplace and welcomes applications from people of all backgrounds.
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📌 Enrolments Coordinator (Victoria)
🏢 Yarra Ranges Kinders
📍 Victoria