Job Description
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We are a friendly, patient-focused specialist orthodontic practice, providing high-quality care in a warm and welcoming environment. Our team is dedicated to ensuring every patient has a positive experience, and we are now looking for a motivated, reliable individual to join our Hurstville admin team.
Position Overview n
We are seeking a friendly, organised, and enthusiastic full-time receptionist 4-5 days per week to join our practice. This role focuses predominantly on front-desk duties welcoming patients, managing appointments, handling phone and email enquiries, and ensuring a smooth and professional experience from check-in to check-out, while also assisting the clinical team with a routine administrative duties.
Key Responsibilities n
Greet and check-in patients in a friendly and professional manner
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Answer phone calls and schedule appointments efficiently
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Handle patient enquiries and provide information about services
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Process billing and payments
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Coordinate referrals and specialist reporting
Key Qualifications n
Previous admin experience is essential
(dental or medical reception experience highly regarded)
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Strong communication and interpersonal skills
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Excellent organisational skills and strong attention to detail
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Ability to multitask and remain calm in a fast-paced workplace
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Friendly, approachable, and committed to delivering exceptional patient care
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Confidence using dental/medical software and general office equipment
Why Join Us? n
Supportive and collaborative team environment
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Opportunities for professional development and training
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Competitive hourly rate
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📌 Full Time Receptionist (New South Wales)
🏢 South Coast Dental
📍 New South Wales