Service Advisor/Consultant - Automotive (New South Wales)

Service Advisor/Consultant - Automotive (New South Wales)

25 Sep
|
Suttons
|
New South Wales

25 Sep

Suttons

New South Wales

No overseas applications ** We are unable to assist with Sponsorship. Must have working rights in Australia.
Looking for a change or a rewarding role where growth is encouraged? Are you looking to build on your career? We are looking for the best of the best to be apart of our team as we strive for constant growth and expansion of our dealership.
Join our team and be the friendly face our customers remember!
Suttons Arncliffe
a proud member of Suttons motor group, a multifranchise dealership working with well known and highly respected brands such as Mitsubishi, Hyundai, Nissan, Subaru, GSV, Suzuki and Isuzu Ute and MG. We are on the lookout for a
service advisor
who genuinely enjoys working with people and takes pride in delivering great customer service.
ABOUT THE ROLE
As a Service Advisor, you'll be one of the first people our customers see when they arrive for their vehicle service. From greeting customers with a smile and making them feel welcome, to keeping them updated throughout the day, answering calls and any vehicle queries, you'll play an important role in creating a positive customer experience and being the primary contact between the Dealership and our guests for repairs and maintenance on vehicles.
Greeting and assisting customers upon arrival
Taking service bookings and handling phone enquiries and texts
Attend to customers when vehicles are brought in for service providing transparent and helpful assistance.
Monitoring the progress of work being completed on vehicles
Provide assistance in general office duties
Follow-up with customers after repairs are completed




Complete service documentation and maintain accurate records
What we're looking for
Has a genuine passion for customer service
Well-presented and have confident speaking with customers
Strong organisational, administrative and time management skills
Computer systems savvy, including Microsoft products
An energetic and can-do approach to your work
Works well as part of a team and enjoys a busy environment
Can build rapport quickly and make customers feel comfortable
Has automotive or dealership experience (preferred, but not essential)
Why Join us?
In-house training provided & support from a dedicated management team
Great working conditions and team environment
Uniform supplied
Monthly BBQ's
Up to $**** for successful staff referrals
Access to Private Health Corporate Discounts with Medibank Private
A wellbeing day, an additional paid day of leave per year, for you.
Opportunity for flexibility, Potential 38 hour 4 day roster week after qualifying time, this role will however start 38 hours across 5 days M-F.
You would also be a part of ourService/Sales Guild Rewards Program – unique to only Suttons employees. Simply earn points whilst you work to use towards an array of different items from designer watches, mobile phones, holidays, etc.
CULTURE
A collaborative team environment that values excellence and is committed to customer care.
A friendly family culture where you will be given the chance to build lasting relationships.
Professional
Responsive
Dependable
Exceptional
#J-*****-Ljbffr

📌 Service Advisor/Consultant - Automotive (New South Wales)
🏢 Suttons
📍 New South Wales

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