Job Description
Orion180 Insurance Services in Melbourne, VIC, is seeking a Customer Experience Manager to lead the Customer Experience Department spanning Support, Policy Administration, and Inspections. You will guide a high-performing team, optimize operations, and drive a culture of empathy, accountability, and continuous improvement to ensure every policyholder and agency partner interaction reflects our brand.
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This role requires leadership, robust insurance knowledge, and a passion for data-driven service
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📌 Customer Experience Leader: Ops, Policy & Support (Victoria)
🏢 Orion180 Insurance Services
📍 Victoria
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