Job Description
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Our NSW Government client is seeking an Administration Support Officer to join a busy and customer-focused team providing administrative support services across a high-volume operational environment. This role will be responsible for managing shared inboxes, processing customer and stakeholder enquiries, maintaining records, supporting team administration activities and ensuring the delivery of high-quality customer service. The successful candidate will have strong organisational skills, excellent attention to detail and the ability to manage competing priorities.
Role Title: Administration Support Officer Start Date: ASAP Contract Role Till: 30 October ****, with strong potential for extension. Hourly Rate: $41 per hour + Super Location: Newcastle West *****), NSW. Full-time onsite requirement. Hours of Work: 7 hours per day, 35 hours per week. Tasks & Responsibilities: n
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Provide administrative support services to support the day-to-day operations of a busy team environment.
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Manage and allocate enquiries received through shared inboxes, ensuring timely and accurate responses.
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Act as a point of contact for customers and stakeholders, providing information, assistance and referral services where required.
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Undertake a range of administrative activities including data entry, document preparation, correspondence management and record maintenance.
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Prepare meeting documentation,



coordinate records and provide support for meetings and events.
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Maintain electronic records and filing systems in accordance with organisational policies and procedures.
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Support internal projects, research activities and process improvement initiatives as required.
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Ensure all administrative tasks are completed in line with established policies, standards and service expectations.
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Work collaboratively with team members and stakeholders to support efficient service delivery and positive customer outcomes.
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Experience & Skills Required: n
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Previous experience in an administrative, customer service or office support role.
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Strong organisational skills with the ability to manage multiple tasks and priorities in a high-volume environment.
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Excellent written and verbal communication skills.
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Strong attention to detail and ability to maintain accurate records and documentation.
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Experience providing customer service and responding to enquiries from a range of stakeholders.
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Proficiency with Microsoft Office applications and the ability to quickly learn current systems and technologies.
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Professional approach with the ability to handle sensitive and confidential information with discretion.
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Candidates must possess existing Australian working rights and live in/or around the Greater Newcastle Area.
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📌 Administration Support Officer (New South Wales)
🏢 Talenza
📍 New South Wales