We're looking for an organised and client-focused Administration Assistant to join our Accounting team.
This role is ideal for someone with at least two years' experience in a similar administration role within an accounting firm. You'll play an important part in supporting our accountants and delivering a positive experience for clients by managing enquiries, coordinating administrative tasks and ensuring day-to-day operations run smoothly.
If you're proactive, detail-oriented and enjoy building relationships with clients, we'd love to hear from you.
About the Role
We're looking for an organised and client-focused Administration Assistant to join our Accounting team.
This role is ideal for someone with at least two years' experience in a similar administration role within an accounting firm. You'll play an important part in supporting our accountants and delivering a positive experience for clients by managing enquiries, coordinating administrative tasks and ensuring day-to-day operations run smoothly.
If you're proactive, detail-oriented and enjoy building relationships with clients, we'd love to hear from you.
Key Responsibilities
Answer incoming phone calls and direct enquiries appropriately
Manage shared inboxes and respond to routine client enquiries on behalf of the Accounting team
Escalate technical or complex client matters to the relevant Accountant
Coordinate client appointments and meeting bookings
Prepare, issue and follow up client documentation, including engagement letters and authorities




Maintain accurate client records and information across practice management systems
Assist with new client onboarding processes
Follow up outstanding client information and documentation
Support ASIC, trust and company administration activities
Assist with billing, invoicing and general practice administration
Provide administrative support to Accountants and the broader Accounting team as required
About You
To be successful in this role, you'll bring:
2+ years' experience in an Administration Assistant, Client Services or similar role within an accounting firm
Experience working with accountants and supporting client service activities
Strong verbal and written communication skills
Exceptional organisational skills and attention to detail
Confidence speaking with clients and handling enquiries professionally
Ability to prioritise multiple tasks and meet deadlines
A proactive approach and willingness to assist wherever needed
Experience with practice management systems would be highly regarded
What We Offer
A supportive and collaborative team environment
Opportunities to learn and develop within a growing accounting business
Exposure to a broad range of accounting and client service activities
Competitive remuneration and employee advantages
A workplace that values teamwork, accountability and excellent client service
If you're looking to build your career in professional services and enjoy being the person who keeps things running smoothly, we'd love to hear from you.
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📌 Administration Assistant - Accounting (New South Wales)
🏢 Focus Partners
📍 New South Wales