Senior Ai-Driven Customer Success Leader (New South Wales)

Senior Ai-Driven Customer Success Leader (New South Wales)

25 Sep
|
Opentext
|
New South Wales

25 Sep

Opentext

New South Wales

Job Description
OpenText is seeking a Principal Customer Success Manager to own relationships across Managed Services accounts in Sydney or Perth. You will act as a trusted advisor, ensuring operational health, customer satisfaction, and maximum ROI of OpenText investments.
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The role covers customer management, strategic planning, and escalation handling with cross-functional teams (support, sales, product management). Travel up to 25% is required.
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📌 Senior Ai-Driven Customer Success Leader (New South Wales)
🏢 Opentext
📍 New South Wales

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