Job Description
Copy of Support Worker – Inner West & Eastern Suburbs n
Location:
Dulwich Hill, Coogee, Burwood & surrounding suburbs, NSW
Type:
Casual & Part Time
Position:
Support Worker – Supported Independent Living (SIL) & Community Participation
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Location:
Dulwich Hill, Coogee, Burwood & surrounding suburbs, NSW
Type:
Casual & Part Time
Position:
Support Worker – Supported Independent Living (SIL) & Community Participation
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Summary
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Golden Heart Services is seeking compassionate and reliable Support Workers to join our growing team across Inner West and Eastern Suburbs locations.
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This role involves supporting individuals with psychosocial disabilities, intellectual disabilities, and autism in both Supported Independent Living (SIL) and community settings.
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We are looking for individuals who are calm, emotionally resilient, and committed to delivering person-centred, trauma-informed care.
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Responsibilities
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Provide emotional, behavioural, and physical support to participants
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Assist with daily living activities including personal care, hygiene, and meal preparation
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Support participants with community access, appointments, and skill-building activities
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Administer medication in line with care plans and training
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Implement positive behaviour support strategies and de-escalation techniques
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Maintain accurate documentation and progress notes
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Communicate effectively with families, support coordinators, and clinical teams
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Monitor and report changes in participant wellbeing or behaviour
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Promote a safe, consistent, and supportive environment
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Key Requirements
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Current First Aid & CPR certification
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NDIS Worker Screening Check (or willingness to obtain)
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Valid driver's licence (strongly preferred)
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Availability across a rotating roster including weekdays and a mix of shift types
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Willingness to work across SIL and Community Participation supports
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Desired Experience & Skills
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Experience supporting individuals with: Psychosocial disabilities (mental health) Intellectual disability and/or Autism Spectrum Disorder (ASD) Trauma-informed care and complex behaviours Co-occurring presentations (e.g. mental health and substance use)
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Strong behavioural support and de-escalation skills
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Medication administration competency (highly desirable)
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Manual handling and personal care experience
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Understanding of NDIS Practice Standards and Code of Conduct
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About You
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You are:
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Empathetic, patient, and non-judgmental
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Reliable, punctual, and adaptable
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Confident working with individuals with complex or high-support needs
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A strong communicator with positive documentation skills
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Able to maintain professional boundaries and sound judgement
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Qualifications
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Minimum: High School Certificate (or equivalent)
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Preferred: Certificate III or IV in Individual Support, Disability, or Community Services
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Further study in disability, mental health, or related fields is advantageous
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What We Offer
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Flexible casual and part-time opportunities
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Ongoing training and development
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Supportive team environment
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Opportunity to work across multiple service streams
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📌 Copy Of Support Worker - Inner West & Eastern Suburbs (New South Wales)
🏢 Golden Heart Services
📍 New South Wales