Job Description
E Commerce Specialist - Consumer Electronics
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Our client is a global premium consumer electronics and lifestyle business seeking an E-Commerce Lead to own digital execution across Australia and New Zealand across one of their significant brands. This is a hands-on role focused on website performance, campaign delivery, CRM and insights. You will report to the E-Commerce Retail Trade Marketing Manager and act as the local digital subject matter expert.
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What you will do
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Own day-to-day operation and optimisation of ANZ e-commerce websites
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Improve merchandising, content, customer journeys and site health
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Execute paid search, paid social, SEO, email and CRM activity
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Partner with brand marketing on campaign planning, briefing and on-brand EDMs
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Manage agency relationships and campaign performance reporting
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Build acquisition and retention journeys using CRM automation
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Support platform upgrades, testing and new digital capability rollouts
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Resolve escalated website, payment and online customer issues
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Work with customer service to lift satisfaction and NPS
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Collaborate with marketing, sales, category and supply chain on launches and promotions
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What you will bring
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Degree in Marketing, Digital, Commerce or similar
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2+ years' e-commerce or digital marketing experience
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Strong GA4 and digital platform knowledge
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Agency management and stakeholder communication skills
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Solid project management and analytical capability
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Baseline comfort using AI to work faster and improve quality
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Full working rights in Australia
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Nice to have
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Salesforce Commerce Cloud or similar CMS
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Consumer electronics or FMCG background
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What's on offer
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Hybrid working, typically three days in office
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Employee product discounts
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Learning and development support
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Inclusive setting with clear cross-functional exposure
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📌 E Commerce Specialist - Consumer Electronics (New South Wales)
🏢 Talon Group
📍 New South Wales