25 Sep
|
Anytime Fitness
|
Victoria
25 Sep
Anytime Fitness
Victoria
Job Description
Membership Consultant - Anytime Fitness Brighton n
Ready to build a career with Anytime Fitness? We're looking for a motivated and energetic Membership Consultant to join our Brighton, VIC team — someone who's passionate about helping people take the first step in their fitness journey while driving strong sales results and creating an outstanding member experience.
n
Who we are:
n We're a close-knit team that values culture and character. We're selective because we care about maintaining a positive, energetic environment. If you're outgoing, eager to learn, and genuinely enjoy connecting with people, you'll fit right in. Attitude is everything — bring the right mindset, and we'll help you grow. Working with us is rewarding and fun, especially if you love helping others.
n
We live by the values and philosophy of
People, Purpose, Profits & Play.
n Amazing People, Strong Purpose, Profiting from our hard work (both financially and emotionally) & life is about fun, so always be making work fun through Play.
n
Career progression matters to us.
We'll align your goals with our tailored development program to help you thrive in the industry. This role has the potential to grow into a part-time position for the right candidate , with opportunities for full-time employment as the club continues to expand.
Who you are: n
Ambitious, reliable, driven, and keento learn new skills and ideas.
n
Customer service focused, aiming for the best outcome for both the members, your team, and the gym.
n
You love health and fitness and are passionate about helping people
n
Comfortable using technology — we use industry-leading apps and systems to support our members, so you'll need to be confident navigating digital tools.
n
As our Membership Consultant, you'll work closely with and assist the Club Manager in the day-to-day operation of the club. Your key responsibilities will include:
n
Membership Sales:
Follow our proven sales processes to convert prospective member enquiries into new memberships and achieve individual and club sales targets.
n
Lead Generation & Management:
Proactively generate current leads through referrals, outreach, local area marketing and member engagement, while following up inbound enquiries via phone, email, CRM database and social media.
n
Member Retention & Engagement:
Build strong relationships with members and implement strategies to improve member engagement, satisfaction and retention.
n
Member Onboarding:
Conduct new member onboarding and orientation sessions, ensuring members feel welcomed, supported and confident using the club.
n
Group Fitness:
Run and facilitate group fitness classes.
n
Customer Service:
Provide outstanding service to members, including responding to enquiries,
resolving concerns and assisting with membership-related requests.
n
Club Operations:
Assist the Club Manager with the day-to-day operation of the club and work towards achieving club targets and KPIs.
n
Club Culture & Presentation:
Spend time on the gym floor engaging with members, creating a friendly, community-focused environment and maintaining high standards of cleanliness and presentation throughout the club.
n
Social Media & Content:
Create engaging video and photo content for our social media channels, including member spotlights, fitness tips, health and wellbeing content, training techniques and regular club updates.
Personal Training Opportunity: n
Do you have personal trainer qualifications?
n
For the right candidate with a Certificate IV in Fitness, there is an opportunity to do personal training alongside your casual role, with strong earning potential.
n
Work alongside our PT team to ensure amazing member experiences by co-managing the group training and member orientation programs
This is a casual position of up to 25 hours per week. Applicants must meet the following requirements: n
Current
First Aid and CPR certification
, or willingness to obtain prior to commencing.
n
Ability to successfully obtain a
Working with Children Check and Police Check
.
n
A minimum
Certificate III in Fitness
is essential. Certificate IV in Fitness is highly regarded.
n
Availability to work
up to 25 hours per week
, with flexibility to work additional hours when required.
n
#J-*****-Ljbffr
📌 Membership Consultant - Anytime Fitness Brighton (Victoria)
🏢 Anytime Fitness
📍 Victoria