Job Description
DR Dental is looking for an experienced, confident and highly organised Senior Dental Receptionist / Treatment Coordinator to join our established South Yarra practice.
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This is not a conventional front-desk receptionist position.
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We are looking for someone who enjoys building strong relationships with patients, coordinating treatment, discussing fees confidently, following up treatment plans and helping patients move forward with their care.
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You will play an important role in delivering the high level of service our patients expect and helping coordinate their journey from first enquiry through to treatment completion.
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Senior Dental Receptionist / Treatment Coordinator
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South Yarra | $80,000 package | 4-day week | No Fridays or weekends
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Why this role is different
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$80,000 package for the right experienced candidate
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Four-day working week
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No Fridays or weekends
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Senior patient-facing position with real responsibility
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Work alongside experienced clinicians in cosmetic, reconstructive and general dentistry
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Opportunity to become a key member of the practice leadership and patient-care team
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Established South Yarra practice with a strong focus on patient education, quality dentistry and long-term relationships
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Your role will include
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Managing the patient journey from initial enquiry through treatment
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Building strong relationships with new and existing patients
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Discussing treatment plans, appointments and fees confidently and professionally
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Following up outstanding treatment recommendations and patient enquiries
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Coordinating complex treatment appointments
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Managing and maintaining an efficient appointment book
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Providing a high level of communication between patients, clinicians and the clinical team
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Helping manage the reception area and supporting other team members
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Monitoring recalls, follow-ups and outstanding patient care
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Maintaining accurate patient records and administrative systems
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Contributing to the continued growth and development of the practice
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We would particularly like to hear from you if you have
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Previous experience in dental reception, treatment coordination, practice coordination or dental administration
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Excellent communication and interpersonal skills
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Confidence discussing treatment and financial arrangements with patients
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Strong organisational and follow‐up skills
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A warm but professional approach
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The ability to manage multiple priorities in a busy clinical environment
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Good understanding of dental terminology and treatment
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Experience using Dental4Windows (D4W) is highly regarded but not essential
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A genuine interest in providing exceptional patient care
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Senior Dental Assistants are also encouraged to apply
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Clinical knowledge combined with robust communication skills can make an excellent treatment coordinator.
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About DR Dental
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DR Dental is an established South Yarra dental practice providing general, cosmetic and reconstructive dentistry.
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We focus on comprehensive diagnosis, patient education, long‐term care, and creating an exceptional experience for our patients.
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We use modern digital dentistry and diagnostic technology, and we have a strong culture of professionalism, continuous improvement, and personalised patient care.
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Hours
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Monday to Thursday
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No Fridays.
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No weekends.

📌 Senior Dental Receptionist & Treatment Co-Ordinator (Victoria)
🏢 DR Dental South Yarra
📍 Victoria