About Us:
At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want.
With a range of services in many locations in Victoria and Tasmania, our ****staff and 600 volunteer staff are committed to high quality services and care.
Uniting AgeWell provide a workplace culture based on the
B
E
S
T
philosophy –
Believe, Excel, Support and Trust
– underpinned by our values of
Kindness, Respect, Integrity, Innovation and Inclusion
, and our customer service charter and promise that shape and inform all that we do.
More information can be found on the Uniting AgeWell website -
Why choose Uniting AgeWell - West Melbourne Metro
Easy to access with public transport and
free on/off site parking
Above award
hourly rates
Salary packaging benefit up to $15,900 + $2,650
annually
Annual
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Career pathways
, education and training opportunities
Comprehensive Employee Assistance Program
available 24/7 for our staff
Enhanced Parental Leave
options
Location options - move within our
Uniting AgeWell network
(Victoria and Tasmania)
Not for profit,
values-based
organisation
About the role:
As a
Care Advisor (Case Manager)
with our
WestMetro Melbourne Home Care Program
, you'll jump into a fast‐paced, purpose-driven role where you can make a real difference every single day.
You'll take the lead on your own caseload of clients,



championing their independence and empowering them to continue living confidently and comfortably in their own homes.
You'll work from our office located in Braybrook joining a vibrant, supportive team that's passionate about positive outcomes and community impact.
This is a
full-time role
, Monday to Friday,
9am to 5pm
, giving you the perfect balance of stability, teamwork and truly meaningful work.
Key elements of the role include:
Performing initial assessments of prospective clients, identifying core needs and developing care plans that align with the participants assessed need
Managing budgets and ensuring services are delivered within financial constraints
Working closely with Care Organisers to coordinate the delivery of services as outlined in the care plan
Liaising with referring healthcare providers, allied health professionals, social workers, and community services
Facilitating effective client pathway support through case discussions, case conferences, and feedback reviews, including incident management and complaint resolution
Maintaining accurate and up-to-date records of client assessments, care plans, services provided, and any changes or incidents.
Coordinating services within business guidelines




Ensuring all service delivery meets the Aged Care Quality Standards and maintains accurate records for program audits
About You
You are a supportive, friendly, and highly organised individual with strong time‐management, leadership and customer service skills.
You thrive in a dynamic, innovative setting and love being part of a skilled, committed team that genuinely believes in the quality of care they deliver.
You bring a positive attitude, a collaborative spirit, and a passion for making a difference.You also have:
Demonstrated skills and experience in Case Management
Experience and expertise in the coordination and provision of Aged and Community services; Support at Home experience highly desirable
Experience and expertise in working in a Clinical or Allied Health setting
A genuine desire to deliver outstanding customer service in all stakeholder interactions
Strong communication and interpersonal skills with a focus on building and fostering meaningful relationships
Are committed to being part of a workplace culture based on the
B
E
S
T
way of life (Believe, Excel, Support and Trust)
Essentials for working in Aged Care:
A current
Working With Children
or willingness to obtain one
Current and ongoing flu vaccinations
Australian working rights
Ability to pass a national police clearance
Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.
You can access the position description here: Care Advisor PD.pdf
For more information please contact the Recruitment Team at ******.
Only shortlisted candidates will be contacted.
We look forward to hearing from you!
#J-*****-Ljbffr

📌 Care Partner (Care Advisor) (Melbourne)
🏢 Uniting Agewell
📍 Melbourne