Primary Location
VIC - Melbourne - 655 Collins St
Job Description Summary
Service Stream's Utilities division are currently seeking a Project Coordinator to join our growing team in Advanced Metering
About the Role
Service Stream's Utilities division are currently seeking a Project Coordinator to join our growing team in Advanced Metering.
Nature of position:
Permanent Full-time
Location:
Collins St, Melbourne (Flexible work arrangements available)
Reporting Line:
Scheduling & Performance Manager
The purpose of this position is to ensure all aspects of work orders across multiple contracts are scheduled, attended and completed at the end of each business day.
Ensuring compliance with client, retailer, and AEMO requirements.
The role provides day-to-day scheduling, allocation, support and coordination with customers and field teams, contributing to a high standard of work, service quality, and continuous improvement.
Key Responsibilities
Facilitate and manage all aspects of workforce scheduling, planning and allocation in relevant systems for work orders as proposed by client and available capacity
Schedule work orders with customers via phone and / or email to arrange access for our workforce
Coordinate all inductions, pre approvals, and any additional requirements requested by the customer
Working efficiently with Service Stream and client systems and databases
Maintain an organised and up to date database documenting all administrative tasks performed
Ensure all work performed is in accordance with contractual quality and safety requirements to company standards and to the satisfaction of the client and customers
Identify and consolidate data from the client in order to plan and allocate work orders




Maintain field resource leave requests to ensure adequate resourcing
Attend weekly stakeholder and client meetings to deliver comprehensive scheduling progress reports
Undertake and complete any other duties as requested by the Scheduling & Performance Manager
Strong focus on problem solving, compliance and servicing the client's expectations
Skills and Experience
Minimum 12 months experience in work order management & scheduling role
Knowledge of the electricity industry in Australia desired
Professional and confident talking to commercial customers
Intermediate competencies in MS Office suite: Word, Excel, Outlook
Excellent organisational and administration skills
High level attention to detail
Able to work discreetly with sensitive and confidential information
About us
Service Stream is an equal prospect ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries.
Specialising in designing, constructing, and maintaining new and existing networks, we provide end-to-end engineering and asset management solutions for our blue-chip client base.
Committed to fostering a workplace culture that values diversity and inclusion, Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups.
As a signatory to the Veterans Employment Commitment, we also value the skills and experience of ex-ADF members and their partners, strongly considering veterans who meet the key criteria for our employment opportunities.
Department
Administration
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📌 Project Coordinator (Melbourne)
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