Job Description
n
Job Type: Permanent position | Full time position
Job Description n
Store Manager – Full Time Location: Riverwood, NSW (Shop 7, ******* Belmore Rd, Riverwood NSW ****) Salary: $77,000 – $82,000 per annum + superannuation
n
Employment Type: Full-time (38 hours per week) ABN:
About the Business n
Metro Wireless DX (operated by Mertel Pty Ltd) is an established retail business specialising in mobile phones, telecommunications products, plans, and related services. The business operates in a fast-paced retail environment requiring strong leadership, sales performance, and customer service excellence.
Key Responsibilities n
n
Manage daily store operations including opening and closing procedures, staff rostering, and coordination
n
Supervise, train, and lead retail staff to ensure efficient performance
n
Manage store financial performance including profit and loss, budgeting, and cost control
n
Set, monitor, and achieve sales targets and key performance indicators (KPIs)
n
Develop and implement sales strategies to drive revenue growth
n
Manage recruitment, onboarding, and ongoing training of staff
n




Conduct staff performance reviews and manage workplace issues in line with company policies
n
Oversee inventory control, stock ordering, and stocktake processes
n
Liaise with suppliers to ensure timely stock availability
n
Ensure high standards of customer service and handle escalated customer issues
n
Maintain store presentation and implement promotional activities
n
Implement loss prevention and store security procedures
n
Ensure compliance with Work Health and Safety (WHS) and company policies
n
Requirements n
n
At least 2–3 years of relevant experience in a retail management or supervisory role
n
Solid leadership and communication skills
n
Proven ability to manage store operations, staff, and sales performance
n
Ability to meet sales targets and manage day-to-day retail operations
n
Previous experience and knowledge of mobile phones, telecommunications products, mobile plans, and related services is highly preferred
n
n
#J-*****-Ljbffr

📌 Store Manager - Full Time (New South Wales)
🏢 Metro Wireless Dx
📍 New South Wales