Job Description
Organisational Change & Communications Lead - SAP S/4HANA n
Organisational Change & Communications Lead - SAP S/4HANA
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Brisbane | Queensland Government | Major transformation program
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An experienced
Organisational Change Management and Communications Lead
is required tolead the Solution Adoption workstream for a major SAP S/4HANA transformation within a Queensland Government organisation. This is a senior, hands‐on delivery role responsible for ensuring the workforce is prepared, capable and ready to adopt new
systems,processesand
ways of working.
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You will bring together organisational change, communications, stakeholder engagement,
businessreadinessand
adoption activities across the SAP delivery lifecycle.
Key responsibilities n
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Lead the end-to-end delivery of the Solution Adoption workstream.
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Develop and execute the Change Management Strategy and OCM Plan.
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Integrate change activities with solution design,
testing,deploymentand
transition to BAU.
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Lead stakeholder analysis,
engagementplanningand
change interventions.
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Develop executive messaging, communication plans and leadership toolkits.
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Establish and manage Change Champion and Super User networks.
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Oversee Change Impact Assessments and impacto validation.
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Translate solution decisions into practical stakeholder, learningand readiness actions.
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Lead business readiness assessments and provide go-live recommendations.
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Manage organisational
readiness,resistanceand
adoption risks.
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Own the change-related RAID process, working closely with the broader program team.
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Provide executive reporting, readiness dashboards and adoption insights.
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Partner with training stakeholders to coordinate learning, communications and readiness activities.
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Use data and insights to identify adoption risks, trendsand opportunities.
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Skills n
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Extensive experience leading organisational change across large-scale ERP or enterprise transformation programs.
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Strong experience across business readiness, stakeholder engagement, communications and adoption.
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Demonstrated ability to operate within a large and complex organisation.
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Experience managing change risks, governance, dependencies and executive reporting.
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Solid stakeholder management skills across business, technology and program teams.
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The ability to provide clear, evidence-based readiness advice to senior leaders.
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SAP S/4HANA and SAP Activate experience will be highly regarded.
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Previousgovernment experience will be advantageous.
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The opportunity n
This is an opportunity to take ownership of workforce readiness and adoption across a significant government transformation program. You will playa central rolein ensuringnew technologyand business processes are successfully
adopted,embeddedand
transitioned into business-as-usual operations. If you are an experienced OCM leader with strong ERP transformation experience, we would like to hear from you.
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📌 Organisational Change & Communications Lead - Sap S/4Hana (Queensland)
🏢 Charterhouse
📍 Queensland