Job Description
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Pharmacy Assistant – Full-Time, Part-Time or Casual
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Eisner's Pharmacy is looking for a friendly, customer-focused and efficient Pharmacy Assistant to join our team in Mansfield.
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The position is flexible and may be offered as
permanent full-time, permanent part-time or casual
, depending on the right candidate.
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Experience and hours can be flexible. What is most important to us is finding someone with the right approach: someone who genuinely enjoys helping customers, works efficiently and professionally, is willing to learn, and contributes to a supportive and positive working environment with their coworkers.
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We welcome experienced pharmacy assistants, applicants with retail or customer-service experience, as well as people who are new to pharmacy and keen to learn.
About Eisner's Pharmacy n
Eisner's Pharmacy has a long history of serving the Mansfield community and has recently entered a new chapter following a change of ownership and the retirement of John Eisner, who has devoted an immense amount of time and effort to caring for and supporting our community.
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Friendly, prompt and accessible customer service are central elements of our focus as a team.
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For the right person, this is an opportunity to join the team at an exciting time and help shape the next chapter of a well-established local pharmacy.
About the role n
Responsibilities may include:
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Welcoming customers and providing friendly, attentive and professional service
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Building rapport with regular customers and getting to know members of the local community
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Assisting customers with pharmacy, health, beauty and general retail products
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Answering telephone calls professionally and assisting with enquiries
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Operating the point-of-sale system and processing transactions accurately
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Receiving, unpacking and putting away stock
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Maintaining displays and keeping the pharmacy clean, organised and well presented
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Completing tasks accurately and efficiently and helping the pharmacy run smoothly
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Assisting with stock control, pricing and general pharmacy duties
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Supporting pharmacists and other team members when required
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Learning new skills and taking on additional responsibilities as your experience develops
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Training and support will be provided, and the responsibilities of the position can be adapted according to the successful applicant's experience, strengths and interests.
Training and development n
Further formal training is
completely optional and is not a requirement of the position
.
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For team members who would like to develop their skills further, there is the option for Eisner's Pharmacy to
fully fund a Certificate III in Community Pharmacy
.
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The qualification can also include a
dispensary stream
for those interested in developing the additional skills required to work as a Dispensary Technician.
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This provides an opportunity for someone who is interested to develop a longer‐term career in community pharmacy, while applicants who simply want to work as a Pharmacy Assistant are equally welcome.
About you n




While previous experience is valuable,
the qualities you bring to the team are more important to us than a particular level of pharmacy experience.
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We are looking for someone who is:
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Friendly and customer-focused – you genuinely enjoy helping people and want customers to have a positive experience
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Efficient and organised – you work at a good pace, use your time well and complete tasks accurately
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Professional and reliable – you communicate appropriately, are dependable and take pride in your work
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Willing to learn – you are open to feedback, interested in developing new skills and prepared to take on new responsibilities
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Supportive of your coworkers – you communicate respectfully, help others when needed and contribute to a positive working environment
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Comfortable speaking with customers and building rapport
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Able to use initiative and work independently when appropriate
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Comfortable working as part of a busy pharmacy team
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Adaptable and willing to contribute wherever needed
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Previous pharmacy or retail experience would be helpful but is
not essential
. Applicants from other customer-service backgrounds who demonstrate the qualities above are strongly encouraged to apply.
Employment conditions n
We are versatile about the structure of the position and are primarily interested in finding the right person.
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Depending on the successful candidate, the role may be offered as:
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Permanent full-time
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Permanent part-time
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Casual
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Days and hours can be discussed based on the applicant's availability and the needs of the pharmacy.
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📌 Pharmacy Assistant (Victoria)
🏢 Eisner's Pharmacy
📍 Victoria