About Unisys
Unisys is a global technology solutions company delivering secure, high-performance IT services to organisations across a range of industries. Joining Unisys means working with leading technologies, supporting complex client environments and further developing your career within an established global network.
About the role
As an IT Field Engineer, you will provide experienced, hands‐on technical support primarily across client sites within the Sydney CBD. You will diagnose and resolve hardware issues involving desktops, laptops, printers and network devices whilst providing professional onsite support directly to end users. The role will involve managing service requests, performing hardware break‐fix work, completing installations and upgrades, re‐imaging devices and resolving technical issues that cannot be addressed remotely. This is a great chance to build on your technical experience while gaining exposure to enterprise IT environments with a global technology organisation.
Key Responsibilities
Provide hands‐on IT support across client locations primarily within the Sydney CBD
Diagnose and resolve desktop, laptop, printer, server and network‐related faults
Perform hardware repairs, component replacements and preventative maintenance
Manage technical service requests and provide onsite support to end users
Install, configure, upgrade and re‐image computers and associated equipment
Complete installs, moves, adds and changes within client environments
Troubleshoot hardware, operating system and connectivity issues
Investigate recurring technical issues and identify appropriate solutions
Coordinate with Service Desk teams, vendors and internal technical specialists
Maintain accurate service records, documentation and asset information




Deliver professional and responsive customer service throughout every client interaction
What we're looking for
Demonstrated experience providing onsite, desktop or field‐based IT support
Strong knowledge of desktop and laptop hardware, operating systems and peripherals
Proven ability to diagnose and resolve hardware and software issues
Experience with device installation, configuration, upgrades and re‐imaging
Working knowledge of printers, network devices and server hardware
Ability to manage service requests and work independently within client environments
Strong troubleshooting and problem‐solving skills
Excellent communication, documentation and customer‐service skills
Ability to obtain a Working with Children Check and National Police Clearance
Unrestricted Australian working rights, as required for security‐clearance eligibility
A+ certification or an equivalent technical qualification is highly regarded
What you can expect
ASAP commencement
Work primarily based within the Sydney CBD
Casual engagement, with days and hours based on client service requirements (generally between 8:30am - 4:30pm)
Comprehensive onboarding, vendor‐specific training and familiarisation with client environments
Exposure to diverse technologies, equipment and enterprise IT environments
The chance to work autonomously while supported by experienced technical teams
Career‐development opportunities within Unisys' global network
About MEGT
At MEGT, we support people to build lasting careers and help businesses recruit, train and grow their workforce. We are committed to creating safe, inclusive, and diverse workplaces. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, women, people with disability, and culturally diverse communities.
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📌 It Field Engineer (City Walker) (New South Wales)
🏢 Megt
📍 New South Wales