Job Description
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The Strategic Account Manager is a direct sales role managing renewals, cross-sell and upsell opportunities.
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This role is responsible for managing and growing tier 1 client accounts, acting as a trusted partner to help customers maximise the value of Shootsta's video tech platform and services.
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Key responsibilities
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Manage client renewals (12 and 24 months)
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Develop account plans and lead regular client meetings
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Identify upsell and cross-sell opportunities within existing accounts
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Coordinate with internal teams to deliver solutions that align with client goals
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Analyze data and interpret account performance metrics
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Translate insights into actionable recommendations
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Engage stakeholders at multiple levels through communication, presentation, and negotiation
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About you
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3-5+ years managing enterprise sales cycles, particularly with a SaaS, PaaS or subscription styled model
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Demonstrated experience in account management, client relationship management, or customer success, ideally with strategic or enterprise-level accounts
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Skills in consultative selling, business development, and identifying upsell and cross-sell opportunities within existing accounts
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Ability to analyze data,



interpret account performance metrics, and translate insights into actionable recommendations
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Strong communication, presentation, and negotiation skills, with the ability to engage stakeholders at multiple levels
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Experience working with SaaS platforms, digital media, or video production services is highly beneficial
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Organisational and project management skills, including managing multiple accounts, deadlines, and internal stakeholders
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Comfort collaborating in a fast-paced, creative environment and adapting to evolving client needs
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Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent practical experience
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About us
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Shootsta is a global video technology platform that helps organisations scale their video content through an integrated suite of apps and skilled services. The company's purpose is to simplify video for all businesses by removing production barriers and enabling teams to create quality, on-brand video content. Shootsta's tools and expert support empower clients to communicate clearly, tell impactful stories, and drive business outcomes through video.
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📌 Strategic Account Manager (New South Wales)
🏢 Shootsta
📍 New South Wales