Job Description
Business Analysis and Continuous Improvement n
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Elicit, analyse and validate business requirements with stakeholders
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Develop fit‐for‐purpose artefacts including requirements documentation, process maps, business cases and user stories (where applicable)
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Maintain requirements traceability and manage scope and change impacts
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Process Improvement n
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Identify opportunities for process improvement, simplification and standardisation
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Apply continuous improvement and Lean principles where appropriate
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Support benefits identification, measurement and realisation
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Project Delivery and Governance Support n
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Work with project managers and delivery teams to support planning and execution of improvement initiatives
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Contribute to initiative intake, prioritisation and portfolio activities
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Support testing, implementation planning and change readiness activities
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Ensure alignment with organisational governance, assurance and compliance requirements
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Data Reporting and Insights n
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Support the development of reports, dashboards and insights for leadership forums
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Ensure clarity, integrity and accuracy of analysis and recommendations
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Business Analysis and Continuous Improvement n
n
Elicit, analyse and validate business requirements with stakeholders
n
Analyse current‐state ("as‐is") processes, systems and data flows
n
Define future‐state ("to‐be") processes, capabilities and operating models
n
Develop fit‐for‐purpose artefacts including requirements documentation, process maps, business cases and user stories (where applicable)
n
Maintain requirements traceability and manage scope and change impacts
n
Process Improvement n
n
Identify opportunities for process improvement, simplification and standardisation
n




Apply continuous improvement and Lean principles where appropriate
n
Support advantages identification, measurement and realisation
n
Project Delivery and Governance Support n
n
Work with project managers and delivery teams to support planning and execution of improvement initiatives
n
Contribute to initiative intake, prioritisation and portfolio activities
n
Support testing, implementation planning and change readiness activities
n
Ensure alignment with organisational governance, assurance and compliance requirements
n
Data Reporting and Insights n
n
Analyse qualitative and quantitative data to inform evidence‐based decision‐making
n
Support the development of reports, dashboards and insights for leadership forums
n
Ensure clarity, integrity and accuracy of analysis and recommendations
n
n
Opportunity to shape core foundations and drive meaningful impactBroad, strategic exposure across the organisation
Qualifications and Experience n
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Demonstrated experience delivering end‐to‐end business analysis activities, including requirements elicitation, current‐and‐future‐state analysis and development of fit‐for‐purpose artefacts
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Experience working across multiple business domains and partnering with stakeholders in operations, finance, IT or human resources
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Experience working in a for‐purpose, public sector or regulated environment
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Tertiary qualification in Business,



Information Systems, Finance or a related discipline
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Business Analysis certification (e.g. CBAP, CCBA, Agile BA, or equivalent)
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Skills, Knowledge and Behaviours n
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Strong business analysis capability, including process modelling and structured problem‐solving
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Ability to analyse and interpret qualitative and quantitative data
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High‐level written and verbal communication skills, including producing clear documentation for diverse audiences and senior leaders
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Proven facilitation skills across workshops, interviews and working sessions
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Ability to influence and collaborate effectively in a matrix environment
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Capacity to balance strategic thinking with delivery detail, operating in ambiguity and change
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Strong organisation skills with attention to detail and ability to manage multiple priorities
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Proactive, solutions‐focused mindset with a continuous improvement orientation
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This organisation is a respected Not For Profit organisation. Known for its commitment to making a positive difference, this small‐sized organisation provides a supportive environment where employees can thrive and contribute meaningfully to its mission.
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Competitive salary package
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Permanent position within a supportive and collaborative work environment.
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Opportunity to contribute to meaningful projects in the Not For Profit sector.
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Professional development opportunities within the Technology department.
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Flexible work arrangements to support work‐life balance.
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If you are passionate about making a difference and have the skills required to excel as a Business Analyst, we encourage you to apply and join a team that values innovation and impact.
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📌 Business Analyst - Nfp (Victoria)
🏢 Michael Page
📍 Victoria