Student Complaints & Appeals Specialist (Sydney)

Student Complaints & Appeals Specialist (Sydney)

26 Sep
|
Strayer University
|
Sydney

26 Sep

Strayer University

Sydney

Torrens University Australia is seeking a Student Complaints Officer to support the Student Complaints Manager in resolving a large volume of student complaints and appeals, including matters on academic integrity and generative AI.
You will investigate, assess evidence, draft outcomes in plain English, and work with academic and qualified teams to continually improve complaint-handling processes.
The role is based at our Surry Hills campus with hybrid flexibility.
#J-*****-Ljbffr

📌 Student Complaints & Appeals Specialist (Sydney)
🏢 Strayer University
📍 Sydney

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