Senior Contact Centre Transformation Lead - Ai & Data (Melbourne)

Senior Contact Centre Transformation Lead - Ai & Data (Melbourne)

26 Sep
|
JobAdder Operations Pty
|
Melbourne

26 Sep

JobAdder Operations Pty

Melbourne

JobAdder Operations Pty in Melbourne seeks a proven Business PM to guide the insourcing of a major super fund's contact centre transformation, overseeing the move of member servicing in-house and delivering agent desktop modernization, near-real-time data and AI initiatives.
You will coordinate between technology, operations and member experience teams, direct BAs, and align stakeholders across AWS and Microsoft Dynamics platforms to ensure a successful rollout.
#J-*****-Ljbffr

📌 Senior Contact Centre Transformation Lead - Ai & Data (Melbourne)
🏢 JobAdder Operations Pty
📍 Melbourne

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