Position: ICT Support and Test Engineer
Salary: AUD 70,000 to AUD 80,000 per annum
Employment Type: Full-Time
Location: Adelaide, SA ****
About the Position
We are seeking a motivated and technically capable ICT Support and Test Engineer to join our team.
The successful candidate will be responsible for providing day-to-day ICT technical support, troubleshooting hardware and software issues, maintaining IT systems, and conducting testing and quality assurance of ICT applications, systems, and solutions.
Key Responsibilities
Provide first- and second-level technical support to staff and users.
Install, configure, maintain, and troubleshoot computers, peripherals, software, networks, and other ICT equipment.
Diagnose and resolve hardware, software, connectivity, and system-related problems.
Monitor ICT systems and assist in maintaining system availability, performance, and security.
Conduct functional, integration, regression, user acceptance, and other relevant testing of ICT applications and systems.
Develop and execute test cases, test scenarios, and test plans.
Identify, document, track, and follow up on software defects and technical issues.
Work closely with developers, vendors, and other stakeholders to investigate and resolve identified issues.
Maintain accurate records of ICT assets, incidents, service requests, test results, and system documentation.
Assist with system upgrades, deployments, configuration changes, and implementation of new ICT solutions.
Provide user guidance and basic ICT training where required.
Ensure compliance with organizational ICT policies, procedures,



and information-security requirements.
Perform other ICT-related duties as assigned.
Qualifications and Experience
Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Electronics and Communication Engineering, or a related field.
1–2 years of relevant experience in ICT support, system administration, software testing, or a related role.
Good knowledge of computer hardware, operating systems, networking, and common business applications.
Practical experience in software/application testing and quality assurance.
Familiarity with test case preparation, defect tracking, and test documentation.
Knowledge of databases, SQL, web applications, and basic scripting/programming will be an advantage.
Strong troubleshooting, analytical, and problem-solving skills.
Good written and verbal communication skills.
Ability to work independently as well as effectively within a team.
Desirable Skills
Experience with help-desk or IT service-management systems.
Knowledge of networking protocols and troubleshooting tools.
Familiarity with software testing tools and methodologies.
Understanding of cybersecurity and data-protection principles.
Experience working with cloud-based applications and services.
Relevant professional certifications in ICT, networking, system administration, or software testing will be an advantage.
What We Offer
Competitive salary and benefits.
Skilled and technical development opportunities.
A collaborative and supportive working environment.
Opportunities to work with modern ICT systems and technologies.
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📌 Ict Support And Test Engineer (Adelaide)
🏢 Piscinas Aquasafia
📍 Adelaide