Escalated Complaints Resolution Specialist (Sydney)

Escalated Complaints Resolution Specialist (Sydney)

26 Sep
|
Team 3Thirty
|
Sydney

26 Sep

Team 3Thirty

Sydney

Service NSW, Department of Customer Service is seeking a Customer Resolution Officer to manage escalated complaints at multiple NSW locations, including Sydney, Parramatta and Gosford, with a minimum two days per week in the office.
The role offers a salary of $109,166 to $128,706 plus superannuation and leave loading.
NSW residence or eligibility to work in NSW is required for a fixed-term appointment.
You will demonstrate investigation steps, risk prioritisation and explicit explanations of
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📌 Escalated Complaints Resolution Specialist (Sydney)
🏢 Team 3Thirty
📍 Sydney

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