We are a
locally owned and operated pest control business based in Cairns
, providing reliable pest management services to residential and commercial customers across the region.
We're looking for a
friendly, reliable and organised Administration Assistant
to join our team on a part-time basis. You'll work closely with our office administration team and pest control technicians, helping keep our day-to-day operations running smoothly and ensuring our customers receive a high level of service.
This is a varied role within a friendly and supportive team, with plenty of opportunity to learn, develop your skills and take on additional responsibility over time.
Administration Assistant – Part-Time
About the Role
Your day-to-day responsibilities will include:
Answering incoming phone calls and responding to customer enquiries
Booking and scheduling pest control services
Coordinating appointments and technician schedules
Communicating with our technicians throughout the day
Sending quotes, invoices and service reports
Entering and updating customer and job information
Following up customers regarding recommended treatments and services
Managing emails and general correspondence
Liaising with customers, property managers, suppliers and contractors
Assisting with data entry, filing and general office administration
Keeping our job management system accurate and up to date
Supporting the wider office team with day-to-day tasks
Providing additional administration coverage when required, including during busy periods and staff leave
About You
We're looking for someone with the right attitude, positive communication skills and a willingness to learn.
You'll ideally be:
Friendly, approachable and confident speaking with customers




Reliable, punctual and well organised
Comfortable using computers and learning new software
A clear and professional communicator
Detail-oriented and accurate with administration tasks
Able to multitask and stay organised when things get busy
Comfortable working as part of a close-knit team
Happy to communicate with technicians and help keep their days organised
Proactive and willing to take initiative
Flexible and willing to provide additional coverage when required
Previous administration or customer service experience would be an advantage, but
we're happy to train the right person
.
Experience in a trades, property management or service-based business would also be highly regarded.
What We Offer
Part-time employment, 3 days per week
Approximately ***** hours per week
Above-award remuneration based on experience and skill level
A friendly and supportive team environment
A locally owned and operated business
On-the-job training and support
Variety in your day-to-day work
The opportunity to develop your administration and customer service skills
The opportunity to learn different aspects of a service-based business
The opportunity to take on more responsibility as you gain experience
The Person We're Looking For
We're looking for someone who wants to
become part of our team, not just fill a position
.
If you're organised, reliable, friendly, enjoy working with people and take pride in doing a great job, this could be the opportunity you've been looking for.
You'll be joining a local business where your contribution matters and where you'll have the opportunity to learn, grow and become an important part of the team.
If this sounds like you, we'd love to hear from you.
#J-*****-Ljbffr

📌 Administration Assistant – Part-Time (Queensland)
🏢 Pestaway
📍 Queensland